ServiceNow - Architect

Chennai, TN, India

Full time

10 - 15 years

Open Positions
Job listing >Job details

Educational Qualification

  • Bachelor's degree: B.Sc IT/ B.Sc Computer Science/ B.CA/ B.E ECE/ B.E CSE/ B.E IT, B.Tech IT
  • Master’s degree: M.Sc IT/ M.Sc Computer Science/ M.CA/ M.Tech IT
  • Additional qualifications/certifications are appreciated.

Must Haves

  • Excellent Communication skills - oral and written
  • Ability to articulate any problem and provide suitable solutions
  • Confident and comfortable with stakeholder management
  • Solution-oriented mindset and team player.
  • Ability to work under pressure and work on multiple campaigns at the same time
  • Well-groomed and pleasant interpersonal communication with the team and client

Roles & Responsibilities

  • Lead and deliver requirements, scoping and design workshops, ensuring requirements are well-documented required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery.
  • Provide expert-level support and technical mentoring to the implementation team Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints.
  • To determine and define integration requirements, develop overall architecture and deliver hands-on configuration, development, and integration services and serve in a delivery assurance capacity for all project deliverables Plan and coordinate all phases of testing and test acceptance; design and oversee the development of testing related work products; lead test remediation cycles Develop and present business case material for senior prospects and customer stakeholders.
  • Create and deliver tailored presentations and product demonstrations Scoping and delivering Proof of Concept / Proof of Value engagements with prospects Responding to Request for Information/Proposal documents In conjunction with Sales Personnel and Professional Services, conduct transition briefing – communicate commitments, expectations, etc.
  • In preparation for deployment Act as the ServiceNow subject matter expert at Executive briefings/marketing events. Developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules Certification Certified ServiceNow System Administrator and Application Developer Certified Implementation